Privacy Policy

Last Updated: January 1, 2025

1 Introduction

At PlanItUp, we take your privacy seriously. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our mobile application and services.

By using PlanItUp, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our Service.

Our Commitment: We are committed to protecting your privacy and being transparent about how we handle your data. We will never sell your personal information to third parties.


2 Data We Collect

We collect several types of information to provide and improve our Service:

Personal Information

When you create an account, we may collect:

  • Name: To personalize your experience
  • Email Address: For account management, authentication, and important communications
  • Profile Picture: Optional, if you choose to upload one
  • Password: Encrypted and stored securely

Plan and Task Data

The content you create within the app:

  • Plan names, descriptions, and icons
  • Tasks, subtasks, and notes
  • Budget information and expense tracking
  • Reminders and notifications settings
  • Collaborator information for shared plans
  • Attachments and files you upload

Usage Data

Information about how you use the app:

  • Features you use most frequently
  • Time spent in the app
  • Actions you take (creating plans, completing tasks, etc.)
  • Error logs and crash reports
  • Performance metrics

Device Information

Technical information about your device:

  • Device type and model
  • Operating system and version
  • Unique device identifiers
  • Mobile network information
  • App version
  • Language preference

Location Data

We may collect approximate location data based on your IP address to provide region-specific features and comply with local regulations. We do not track your precise GPS location unless you explicitly grant permission for location-based reminders.


3 How We Use Your Data

We use the collected data for the following purposes:

Service Delivery

  • Provide, maintain, and improve our Service
  • Enable cloud synchronization across your devices
  • Facilitate collaboration on shared plans
  • Send you reminders and notifications you've configured

AI Personalization

  • Generate personalized task and budget suggestions
  • Provide smart recommendations based on your planning patterns
  • Improve AI accuracy by learning from your preferences
  • Offer contextual tips and best practices

Analytics and Improvements

  • Analyze usage patterns to improve user experience
  • Identify and fix bugs and technical issues
  • Develop new features based on user needs
  • Monitor app performance and stability

Communication

  • Send you important service updates and security alerts
  • Respond to your support requests and questions
  • Send promotional emails (only if you opt-in)
  • Notify you about new features and improvements

Legal and Security

  • Comply with legal obligations and regulations
  • Protect against fraud and abuse
  • Enforce our Terms & Conditions
  • Ensure the security and integrity of our Service

4 Data Sharing and Third Parties

We do not sell your personal data. Your information is yours, and we are committed to keeping it that way.

We may share your information in the following limited circumstances:

With Your Consent

  • Shared Plans: When you invite collaborators to a plan, they can view the shared content
  • Export Features: When you export or share your plans externally

Service Providers

We work with trusted third-party service providers who help us operate our Service:

  • Cloud Hosting: Secure servers for data storage and synchronization
  • Analytics Services: To understand app usage and improve performance
  • AI Services: For generating smart suggestions (data is anonymized when possible)
  • Payment Processors: To handle Premium subscriptions (Apple, Google)
  • Email Services: To send transactional emails and notifications
  • Crash Reporting: To identify and fix technical issues

These service providers are contractually obligated to protect your data and use it only for the purposes we specify.

Legal Requirements

We may disclose your information if required by law, court order, or government request, or to protect the rights, property, or safety of PlanItUp, our users, or others.

Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new entity. We will notify you before your data is transferred and becomes subject to a different privacy policy.


5 Security Measures

We implement industry-standard security measures to protect your data:

Encryption

All data is encrypted in transit (TLS/SSL) and at rest

Secure Authentication

Passwords are hashed using bcrypt with salt

Secure Servers

Data hosted on enterprise-grade cloud infrastructure

Regular Backups

Automated backups to prevent data loss

Important: While we use industry-standard security measures, no method of transmission or storage is 100% secure. We cannot guarantee absolute security, but we continuously work to improve our security practices.


6 Your Rights

You have the following rights regarding your personal data:

Access

Request a copy of the personal data we hold about you. You can export your plans and data directly from the app.

Correction

Update or correct your personal information at any time through your account settings.

Deletion

Request deletion of your account and personal data. You can do this directly in the app settings or by contacting us.

Data Portability

Export your data in a structured, commonly used format (JSON, CSV, or PDF).

Opt-Out

Unsubscribe from promotional emails at any time. You can also disable certain data collection in app settings.

Object

Object to certain processing of your data, such as for marketing purposes or AI personalization.

To exercise any of these rights, please contact us at privacy@planitup.app. We will respond to your request within 30 days.


7 Cookies and Tracking Technologies

While the PlanItUp mobile app does not use traditional browser cookies, we use similar technologies:

Local Storage

We store data locally on your device to enable offline functionality and improve performance. This includes your plans, preferences, and cached data.

Analytics

We use analytics tools to understand app usage. These tools may collect information such as how often you use the app, which features you use, and technical diagnostics.

Session Tokens

We use secure session tokens to keep you logged in and maintain your authentication state across app sessions.

You can control some of these technologies through your device settings or app preferences. Note that disabling certain features may limit functionality.


8 Children's Privacy

PlanItUp is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. Users must be at least 13 years old to create an account.

If you are a parent or guardian and believe your child has provided us with personal information without your consent, please contact us immediately at privacy@planitup.app, and we will delete such information.

For users between 13 and 18 years old, we recommend parental or guardian supervision and consent before using the Service.


9 Data Retention

We retain your data for different periods depending on the type:

  • Account Data: Retained as long as your account is active
  • Plans and Tasks: Stored until you delete them or close your account
  • Usage Data: Typically retained for 12-24 months for analytics purposes
  • Backup Data: May persist for up to 90 days after deletion
  • Legal Requirements: Some data may be retained longer if required by law

When you delete your account, we will delete or anonymize your personal data within 30 days, except where we are legally required to retain it.


10 International Data Transfers

Your data may be transferred to and processed in countries other than your own. We ensure that any international data transfers comply with applicable data protection laws and that appropriate safeguards are in place to protect your information.

By using PlanItUp, you consent to the transfer of your information to our servers and service providers, wherever they may be located.


11 Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make changes, we will:

  • Update the "Last Updated" date at the top of this page
  • Notify you through the app or via email for significant changes
  • Provide you with reasonable notice before changes take effect
  • Request your consent if required by law

We encourage you to review this Privacy Policy periodically. Your continued use of PlanItUp after any changes constitutes your acceptance of the updated policy.


12 Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your data, please contact us:

Privacy Inquiries

privacy@planitup.app

Data Protection Officer

dpo@planitup.app

General Support

support@planitup.app

We will respond to your privacy-related inquiries within 30 days.

Thank you for trusting PlanItUp with your data. Your privacy and security are our top priorities.